Welcome to the Help Desk

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Help Desk

Welcome to our help desk! If you’ve landed on this page, it means you have a question that’s above and beyond what is covered in our documentation and knowledgebase. Don’t worry … we’re here to help!

  • Existing customers should log in first to receive faster support. If you are unsure which credentials to use or have any difficulties logging in, please read this guide for further advice.
  • Please read through our Help Desk Guidelines and our list of Known Issues before posting a topic. This will ensure you know what to expect from our support team and what issues we are currently working on.

While we aim to reply as quickly as we can, during busy periods there may be a delay of 24-48 hours before we can respond.

Pre-Sales Questions

Not sure what plugin to get? Need more information before you buy? Ask away!