How Do I Delete My Account?

To exercise your rights under GDPR and send a request to Modern Tribe, please fill in our GDPR rights form.

Even though Modern Tribe is based in the United States, we strive to remain compliant with the EU's GDPR directive for our EU users. As such, we’ve compiled the information below, that you may review at any time. If you have further questions, it's best to contact us by email. If you are making a data request, please use our request form to get started.

How to Reach Modern Tribe

Modern Tribe Inc. is an American company, formed in 2007. Our postal address is:

Modern Tribe
80 S 8th St. Ste 990
Minneapolis, MN 55402-2150

What Are the Contract Terms?

When subscribed to our products or services, you are on a monthly or annual renewal Agreement but can cancel at any time.

What Personal Data is Held by Modern Tribe?

We only retain records that are necessary to provide you with our products and services.

The account information we store for your account with includes:

  • Name
  • Email address,
  • Billing address
  • IP address for transactional purchases as well as marketing/re-marketing purposes,
  • Payment method information
  • Account username and an encrypted account password
  • License keys that are assigned to you
  • Support threads you've opened in our forums
  • Emails related to your purchases
  • Support emails you've initiated
  • Transactional records

Export or Delete Account Data

You can contact us directly at any time by making a request here.

Where Data is Stored and Processed

Currently, all data is stored and processed in the United States.

How Data is Deleted

We delete and anonymize any and all records that we are legally able to upon your request. You may contact us at any time to have your data deleted and/or anonymized. Please note, once this has been done, there will not be an option to reverse your decision.

Data Protection

We encrypt as much of your data as we possibly can. Additionally, we have multiple security measures in place to protect your data, including limited access to our own team members.

Third Parties

Modern Tribe shares as little data as possible with third parties outside of our organization. To learn about our data practices, please review our Privacy Policy.

Data Access

Modern Tribe limits access to data based on company discipline, meaning members of our team only have access to the data that’s needed to execute specific duties, including requests made by you. We also put in place a variety of measures to ensure appropriate access, including two-factor authorization.