Compatibility with Third Party Plugins and Themes

We often receive inquiries via our helpdesk regarding the compatibility of third-party sites, services, themes, and plugins with our products. While we aren't able to provide a comprehensive list of all third-party offerings that work with our plugins, we've compiled here a list of helpful tips and key points to look for when seeking compatible products.

Browsers

We've provided a breakdown of which desktop browsers are fully supported by our plugins on this Knowledgebase article. Current mobile browsers for smartphones/tablets that support the listed web standards (HTML5, CSS3, and JavaScript) should also be compatible; if you aren't sure whether your preferred browser meets these criteria, we recommend referring to your browser's documentation or reaching out to the developer for more information.

Themes

We've developed our plugins in accordance with the strictest WordPress.org standards to ensure that they look great and--more importantly--work great on the widest variety of WordPress-based sites. You'll enjoy the best experience and enjoy the benefits of guaranteed compatibility and full support when working with themes that are developed to the same standards. Developers that adhere to these standards will generally disclose this information prominently wherever their themes are distributed. Array Themes is one such example, though many others do exist!

If you're not sure whether your theme meets WordPress coding standards, worry not--many other themes will still work beautifully with our plugins, and we do try to support as many different themes as possible. It's worth noting, however, that should you encounter any problems working with our plugins while an unsupported theme is active, you may be asked to perform conflict testing and temporarily switch to a default theme by our support team. If your third-party theme is established as the source of the conflict, you'll need to seek further assistance from your theme's developer.

Frameworks/Page Builders

While frameworks and page builders are undoubtedly popular both as standalone plugins and bundled theme-based solutions, their usage can present real problems when paired with other WordPress plugins, including our own. Many page builder plugins are implemented using development practices that are unusual and do not conform to WordPress standards, which can manifest as serious issues when conflicting (standards-compliant) code is introduced through other plugins. Pippin's Plugins has a great write-up that summarizes some of the inherent issues with page builder plugins and reviews a number of popular solutions to provide some solid, broadly-compatible recommendations. We highly recommend giving it a read and making your selection from one of the top picks suggested there! (If you don't have the time to complete a full reading, you can grab the author's recommendations from the bottom of the post.)

Third-Party Sites/Services

At the moment, the only official third-party integrations that are provided by our plugins are as follows:

We don't offer supported integrations for any other third-party sites or services at this time, though other solutions for our products may exist. Please note, however, that we're unable to provide support for third-party add-ons to our products. Should any issues occur related to the use of these add-ons with our plugins, you'll need to connect with the add-on developer(s) directly.

WooCommerce Extensions

Event Tickets Plus was developed from the ground up with tight WooCommerce integration in mind, so most extensions developed for WooCommerce should work just as well with Event Tickets Plus alongside. To ensure proper functionality with your tickets, however, you'll want to make sure that any extensions you select are fully compatible with virtual products and the "Simple" product type. If you aren't sure, check with the extension's developer before installing. It's also worth noting that extensions that operate on individual product pages will not work with Event Tickets Plus, as tickets are embedded directly into a given post, page, or event, and WooCommerce product pages are not accessed at any point during the purchasing flow.


We hope that this list can serve as a helpful reference to you as you're seeking out compatible products to pair with our plugin offerings! If you should have any questions about a particular combination, we invite you to connect with us over at our help desk!