Free Support Resources

We strive to provide our users with the best experience possible. As such, we’ve made several resources available to help you out.

Tutorials

Whether you’re looking for information on how to use a specific feature or details on customizing our plugins, our Knowledgebase is packed with tutorials to walk you through the process step-by-step.

Popular knowledgebase articles include:

Free Extensions

Our extensions are small, lightweight WordPress plugins that add new capabilities to our core plugins. Customer favorites include:

Release Notes

For every release we ship, we provide a detailed changelog in the readme file within the plugin, as well as in the release notes section of our blog. From these, you’ll be able to see which fixes, tweaks, enhancements, and new features we’ve recently rolled out for our plugins. 

Free Support Forums

If you are looking for free support for The Events Calendar, Event Tickets or another free plugin, you can head over to the relevant WordPress.org forum and post your question there. Those forums are not monitored daily and are primarily a place for community members to help one another ... but we do check in and try to assist whenever possible: